Swindon Health Centre, Carfax Street, Swindon SN1 1ED

1. Home
2. Urgent Care
   1. Emergencies
   2. Urgent Health Problems
3. The Walk-in Service
4. How to Register
5. Appointments
   1. Routine Appointments
   2. Emergency Appointments
   3. Telephone Appointments
   4. Home Visits
   5. Cancelling Appointments
   6. Out of Hours
6. Repeat Prescriptions
7. Services
   1. Registered Patients
   2. Non-registered Patients
8. Travel Services
   1. Travel Advice
   2. Travel Vaccinations & Charges
   3. Travel Questionnaire
9. General Information
   1. Change of Address/Telephone
   2. Charges
   3. Carers and those they care for
   4. For Disabled Patients
   5. Teaching & Training
   6. Language Difficulties
   7. Rights & Responsibilities
   8. Confidentiality
10. About Us
    1. About the Company
    2. Meet the Team
11. How are we doing?
    1. Tell us what you think
    2. LINk
    3. Patient Advice & Liaison Service
    4. Comments and Complaints
12. Contact
    1. How to Find Us
    2. How to Contact Us

How are we doing?

Tell us what you think

We really want to hear what you think about the services at Carfax NHS Medical Centre.

There are a number of ways to do this.

• You can fill in the form on the Contact section of our website and email it back to us
• You can ring or call in – and ask to speak to either Sarah Smith or Marilyn Hughes – 01793 541655
• You can contact LINk – see details below
• You can contact PALs – see below

LINk

A LINk (Local Involvement Network) is an independent organisation which gives local people the opportunity to have their say about local health and social services – and influence the standards and type of services provided. Contact Swindon LINk here or view their latest news here.

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service also welcomes feedback on local NHS services and helps members of the public with advice, information and problem solving. They are open from 9 am to 4 pm, Monday to Friday, and the service is confidential. Contact them at:

Patient Advice and Liaison Service
NHS Swindon
North Swindon District Centre
Thamesdown Drive
Swindon SN25 4AN

Email: palscomments@swindon-pct.nhs.uk
Phone: 01793 708758

Comments and Complaints

We really want to hear your comments on our practice, whether positive or otherwise. Please contact Sarah Smith or Marilyn Hughes on 01793 541655. Or pick up a copy of our leaflet on How to Make a Comment or a Complaint.