Your Communication Needs

Accessible Information Standard (AIS)

The Accessible Information Standard applies to all organisations that provide NHS or adult social care services, including practices. It is a legal requirement from the 1st April 2016 under Section 250 of the Health & Social Care Act 2012 and providers must fully comply with this by July 2016.

To comply with the standard practices must ensure patients and carers with a disability, impairment or sensory loss can:
Get information they can access and understand, receive any communication support they need.

To help keep information up to date and to collect information from your existing patients the following are some suggestions of forms which could be updated to include a question around communication needs and to transfer into large print:

If you would like more information please click on the following -